IT Service Management
& Optimisation

IT contract management covers everything related to researching, signing, and monitoring a contract between your business and an IT vendor.

As for any contract, both parties are trying to get the best deal. IT contract management encompasses initial contract negotiation, helping you determine if you're purchasing the right solution, and modifying existing clauses and obligations to best suit your business needs.

But it also continues afterwards. It involves reviewing your existing contracts to ensure obligations are being met and performing department-by-department analysis to eliminate costly duplications.

Yes. IT contract management is an effective strategy for cutting costs, optimising your departments, and ensuring vendors meet their obligations. It should be a core part of your IT operations.

In fact, it’s estimated that implementing a comprehensive IT contract management strategy can lead to cost savings of between 10% and 25% on total contract spend. Other potential benefits include:

✓ Cut contract lifecycle time by half

✓ Reduce administrative overheads by 24-30%

✓ Boost compliance rates by over half.

Ekselens works closely with your team, supplementing your existing expertise and advising on the best strategy during contract negotiations.

Because what’s on paper matters. There’s one thing to have a word-of-mouth agreement with an IT vendor – but it won’t hold up in court. IT contract management protects you from hidden risks – ensuring every agreement you sign delivers the value you expect.

Without the necessary oversight, businesses often end up overpaying for duplicate systems, missing out on service credits, or falling victim to poorly defined SLAs.

We won’t let that happen to you. We fight for your company, helping you regain control, reduce risk, and get the full value you legally deserve.

We manage a wide range of IT contracts, from cloud service agreements and software licensing to multi-vendor support contracts, ERP implementations, and managed service providers (MSPs).

We can help with contract renewals, onboarding new suppliers, or even renegotiating terms mid-contract. We also support cross-departmental contract review to identify hidden inefficiencies, duplicated services, or compliance risks.

Yes. Every client relationship begins with a free initial consultation. It’s a chance for us to assess your current contracts and understand where we can add value.

Often, new clients are facing vendor issues, planning a major procurement, or just want to benchmark their existing agreements. We’re happy to talk through some of the options.

There’s no obligation – it’s just a conversation.

That depends. The price of our IT contract management services depends on the size of your company and the scope of your requirements. We can provide niche services, such as negotiating on a specific contract, or end-to-end contract management covering your entire business.

We’ll provide a clear, no-obligation quote after your initial consultation — so you know exactly what to expect, with no hidden fees.